About this book
Organizations are still very much trapped in an outdated paradigm of silos,
fragmentation, conflicts, and a zero-sum game. Artificial barriers frustrate efforts
and perpetuate outdated thinking and unhealthy corporate cultures. In a rapidly
changing, interconnected world, individuals and organizations are finding their
organizational models are no longer adequate for the complexity of the current
business world, and that leaders and managers must acquire a whole-system
perspective for their organizations to be successful.
Quality, Involvement, Flow: The Systemic Organization is not merely about
business improvement, reengineering, or any of the techniques aimed at generat-
ing some efficiencies and short-term, cost-driven economic results. Drawing
heavily on the teachings of W. Edwards Deming and Eliyahu M. Goldratt, this
book provides a cohesive and comprehensive approach to transforming leader-
ship; it serves as a fundamental guide and cognitive challenge for anyone looking
to revise an organization. It explains how this can be achieved through
• Developing a new organizational design
• Implementing systemic project management
• Applying new leadership methods and tools
• Understanding the importance of creating and managing
correct interdependencies internally and externally
• Embracing a new management paradigm based on a rigorous
cause and effect analysis.
Using elements of science and method, this book provides the overview, knowl-
edge, and tools to create a practical shift for 21st century management.
It hastens the transformation that leads to long-term, sustainable results.